Digital Services Librarian (Full-Time)

Job Description: Digital Services Librarian

Our Values

  • Commitment
  • Service
  • Excellence

Our Mission

To inspire and empower lifelong learning through innovation and discovery. To be the information and cultural center of the community.

Role Purpose

To engage our community through digital services and channels

As part of the Digital Services Team

  • Provide IT support to the public and staff
  • Assist in maintaining the IT infrastructure
  • Develop technology workshops and classes that respond to community need and interest
  • Compile a broad range of Library metrics
  • Participate in cross-departmental projects as required

Responsibilities

Under the guidance of the Digital Services Manager this position is accountable for:

  • Working with the Digital Services Team Colleagues to maintain all Library technology
  • Responding to Help Desk requests
  • Assisting in developing, organizing and providing classes and workshops
  • Providing Makerlab support and technical assistance
  • Assisting in developing and maintaining the Library’s digital presence
  • Collecting, analyzing and presenting a broad array of statistical data
  • Working 5 hours per week on the Adult Services/ Information Desk
  • Instructing staff and public in the use of various digital technologies
  • Conducting one-on-one tutorials with public and staff
  • Undertaking other projects and assignments as requested

Skills & Attributes:

  • Strong commitment to customer service
  • Ability to prioritize and manage multiple projects
  • Knowledge of emerging digital technologies
  • Knowledge of 3D printing and scanning
  • Collaborative work style
  • Good troubleshooting skills
  • Strong ability to convey ideas and lead informal learning programs

Qualifications / Experience

  • MLS degree (preferred but not required)
  • Basic understanding of computer networks
  • Knowledge of computer databases and statistical analysis
  • Knowledge of Windows, MAC and Linux operating systems
  • Knowledge of mobile devices and tablets
  • Familiarity with Arduinos, RasPis and related electronics

Starting Salary range

$51,300-$55,000
This is a 35 hour per week full-time position requiring some evening and weekend shifts.
Interested applicants should send a cover letter and a copy of resume to Jeff Zaino, Manager of Adult & Digital Services, jzaino@newcanaanlibrary.org

Download Digital Services Librarian Job Description